Support

Need a hand with Visor? Email support@tryvisor.app and we’ll get back to you, usually within a couple of business days.

Common questions

How do I cancel my subscription? Subscriptions are handled by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Visor. Cancel at least a day before your free trial or billing period ends to avoid being charged.

How do I restore my subscription on a new phone? Sign in to Visor with the same account, then tap Restore purchases on the subscription screen or in Settings.

How do I disconnect a bank? In Visor, go to Settings, then Linked accounts, and tap Disconnect. Visor stops reading that institution and removes its data.

How do I delete my account? In Visor, go to Settings and tap Delete account. This removes your data and bank connections. It doesn’t cancel an App Store subscription, so cancel that in your iPhone Settings too.

Can Visor move my money or see my bank password? No. Bank connections run through Plaid and are read-only. Visor never sees your bank login and can’t move money.

What do you do with my information? Only what Visor needs to work. We never sell it. See our Privacy Policy.